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Datenschutz / Privacy Statement

Privacy policy

with commerce, Bahnhofstrasse 5, 9220 Bischofszell, is the operator of the website www.shofar-shop.ch and the services offered thereon and is therefore responsible for the collection, processing and use of your personal data and the compatibility of data processing with the applicable data protection law.

Your trust is important to us, which is why we take the issue of data protection seriously and ensure that the appropriate security is taken into account. Of course, we observe the statutory provisions of the Federal Act on Data Protection (DSG), the Ordinance on the Federal Act on Data Protection (VDSG), the Telecommunications Act (FMG) and other applicable data protection provisions of Swiss or EU law, in particular the General Data Protection Regulation (GDPR).

To know what personal information we collect from you and for what purposes we use it, please take note of the information below.

 

1. Visit to our website

    When you visit our website, our servers temporarily store each access in a log file. The following technical data is collected, as in principle with every connection to a web server, without your intervention and stored by us until the automated deletion after 12 months at the latest:

    • the IP address of the requesting computer,
    • the name of the owner of the IP address range (usually your Internet access provider),
    • the date and time of access,
    • the website from which the access was made (referrer URL) if necessary with the search word used,
    • the name and URL of the retrieved file,
    • the status code (e.g. error message),
    • the operating system of your computer,
    • the browser you are using (type, version and language),
    • the transmission protocol used (e.g. HTTP/1.1)

    The collection and processing of this data takes place for the purpose of enabling the use of our website (connection setup), to ensure the long-term security and stability of the system and to enable the optimization of our Internet offer as well as for internal statistical purposes. This implys our legitimate interest in data processing within the meaning of Art. 1 lit. f GDPR.

     

    2. Opening a customer account

      In order to place an order in the online shop, you must register. For a customer account, we collect the following data:

      • Title
      • First and last name
      • Mailing address
      • E-mail address
      • Phone (optional)
      • Password

      The collection of data is carried out for the purpose of providing the customer with a password-protected direct access to his basic data stored by us. The customer can view his completed and open orders or manage or change his personal data.

      The legal basis for the processing of the data for this purpose is the consent you have given in accordance with Article 6 sec. 1 lit. a EU GDPR.

       

      3. Shopping in the online shop

        If you wish to place orders in our online shop, we need the following data for the processing of the contract:

        • First and last name
        • Billing address (and if different delivery address)
        • Information in the context of payment (depending on the payment method chosen)
        • Login data, i.e. e-mail address and password (for registered customers)

        Unless otherwise stated in this Privacy Policy, or You have not separately consented to this, we will only use the aforementioned data to process the contract, in particular to process your orders, deliver the ordered products and ensure correct payment.

        The legal basis for data processing for this purpose is the performance of a contract in accordance with Article 6(0). 1 lit. b EU GDPR.

         

        4. Disclosure of data to third parties

          We will only share your personal data if you have expressly consented, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.

          In addition, we pass on your data to third parties insofar as this is necessary in the context of the use of the website and the processing of the contract (also outside the website), in particular the processing of your order. This includes the respective transport service provider, who has been entrusted with the dispatch of ordered goods. The website is hosted on servers in Switzerland. The data is passed on for the purpose of providing and maintaining the functionalities of our website. This is our legitimate interest within the meaning of Article 6(c). 1 lit. f EU GDPR.

          If we make advance payments, e.g. in the case of a purchase on account, we may, if necessary, obtain a credit report on the basis of mathematical-statistical procedures from an information agency in order to safeguard our legitimate interests. For this purpose, we transmit the personal data required for a credit check. The credit report may include probability values (score values) calculated on the basis of scientifically accepted mathematical-statistical methods and included in their calculation, among other things, address data. Your interests worthy of protection are taken into account in accordance with the statutory provisions. For the purposes described above, our legitimate interest in data processing within the meaning of Art. 1 lit. f EU GDPR.

          Finally, we will provide your credit card information for credit card payments on the website via Paypal, 12312 Port Grace Boulevard

          La Vista, Nebraska 68128, to your credit card issuer and credit card acquirer. If you decide to make a credit card payment, you will be asked to enter all necessary information. The legal basis for the transfer of the data is the fulfilment of a contract in accordance with Article 6 sec. 1 lit. b EU GDPR. With regard to the processing of your credit card information by these third parties, we ask you to also read the general terms and conditions as well as the privacy policy of your credit card issuer.

           

          5. Cookies

          In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process, to an individual extent, certain user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a predetermined period of time, which may vary depending on the cookie.

          Insofar as personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

          We may work with advertising partners to help us make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive (third-party cookies) when you visit our website. When we work with named advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected within the following paragraphs.

          Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browsers at the following links:

          Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

          Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

          Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

          Safari: https://support.apple.com/kb/ph21411?locale=de_DE

          Opera: help.opera.com/Windows/10.20/de/cookies.html

           

          6. Tracking

            Using Google AdWords Conversion Tracking

            This website uses the online advertising program “Google AdWords” and, within the framework of Google AdWords, the conversion tracking of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting to you and to achieve a fair calculation of advertising costs.

            The conversion tracking cookie is set when a user clicks on an AdWords ad posted by Google. Cookies are small text files that are stored on your computer system. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user has clicked on the ad and has been redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customers’ websites. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers will find out the total number of users who clicked on their ad and have been redirected to a page tagged with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this use by disabling the Google Conversion Tracking cookie from your Internet browser under User Settings. They are then not included in the conversion tracking statistics. We use Google Adwords on the basis of our legitimate interest in targeted advertising in accordance with Art. 1 lit. f GDPR.

            Google LLC, based in the United States, is certified for the Us-European Privacy Shield Convention, which ensures compliance with the EU level of data protection.

            For more information on Google’s privacy policy, please visit the following Internet address: www.google.de/policies/privacy/

            You can permanently disable ad preferences by preventing them by setting your browser software accordingly, or by downloading and installing the browser plug-in available at the following link: www.google.com/settings/ads/plugin

            Please note that certain features of this website may not be used or may be used to a limited extent if you have disabled the use of cookies.

            Google (Universal) Analytics

            – Google Universal Analytics This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transmitted to a Google server in the USA and stored there. This website uses Google Analytics exclusively with the extension “_anonymizeIp()”, which ensures anonymization of the IP address by truncation and excludes direct personal redress. Enlargement will pre-shorten your IP address from Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In such exceptional cases, such processing shall be carried out in accordance with Article 6(6) of the 1 lit. f GDPR based on our legitimate interest in statistical analysis of user behaviour for optimization and marketing purposes. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website and internet usage. to produce. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout alternative to the browser plug-in or within browsers on mobile devices, please click on the following link, to set an opt-out cookie that prevents the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you must click this link again): Google Analytics disable Google LLC based in the USA is certified for the Us-European Privacy Protection Convention “Privacy Shield” , which ensures compliance with the level of data protection in force in the EU. This website also uses Google Analytics for cross-device analysis of visitor flows, which is carried out via a user ID. You can disable cross-device analysis of your usage in your customer account under My Data, Personal Data. For more information on how Google Analytics handles user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

            Facebook Custom Audience via the Pixel Method This website uses the “Facebook pixel” of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). In the event of explicit consent, this may track the behaviour of users after they have seen or clicked on a Facebook ad. This procedure is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help to optimize future advertising activities. The data collected is anonymous to us, so we do not provide us with any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy (https://www.facebook.com/about/privacy/). You can enable Facebook and its partners to run ads on and off Facebook. A cookie may also be stored on your computer for these purposes. These processing operations take place exclusively upon the granting of explicit consent in accordance with Art. a GDPR. Consent to the use of the Facebook pixel may only be given by users older than 13 years of age. If you are younger, we ask you to ask your legal guardian for permission. Facebook Inc., based in the United States, is certified for the Us-European Privacy Shield Convention, which ensures compliance with the eu’s level of data protection. In order to deactivate the use of cookies on your computer, you can set your internet browser so that in future no cookies can be stored on your computer or cookies that have already been stored are deleted. However, the shutdown of all cookies may result in some functions no longer being able to perform on our websites. You can also deactivate the use of cookies by third parties, such as Facebook, on the following Digital Advertising Alliance website: www.aboutads.info/choices/

            Google AdWords Remarketing Our website uses the functions of Google AdWords Remarketing, hereby we advertise this website in google search results, as well as on third-party websites. The provider is Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you visit. The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. f GDPR. Additional data processing will only take place if you have agreed to Google that google links your Internet and app browsing history to your Google Account and that information from your Google Account is used to personalize ads they view on the web. In this case, if you are logged in to Google during your website visit, Google uses your data together with Google Analytics data to create and define target groups for cross-device remarketing. For this purpose, Your personal data is temporarily linked by Google Analytics data in order to form target groups. You can permanently disable the setting of cookies for ad presets by downloading and installing the browser plug-in available at the following link: alternatively, https://www.google.com/settings/ads/onweb/, you can inform yourself about the setting of cookies at the Digital Advertising Alliance at the Internet address www.aboutads.info and make settings for them. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Google LLC, based in the United States, is certified for the Us-European Privacy Shield Convention, which ensures compliance with the level of data protection applicable in the EU. Further information and the privacy policy regarding advertising and Google can be found here: www.google.com/policies/technologies/ads/

             

            7. Note on data transfers to the USA

              For the sake of completeness, we would like to point out for users domiciled or domiciled in Switzerland that there are surveillance measures in place in the USA by US authorities, which generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA. This is done without differentiation, limitation or exception on the basis of the objective pursued and without an objective criterion which makes it possible to restrict the access of the US authorities to the data and their subsequent use to very specific, strictly limited purposes capable of justifying the interference with both access to and use of such data. In addition, we would like to point out that there are no remedies in the United States for the data subjects from Switzerland that allow them to gain access to the data concerning them and to obtain their rectification or deletion, or to obtain effective judicial protection against general access rights of US authorities. We explicitly draw the attention of the data subject to this legal and factual situation in order to make a correspondingly informed decision to consent to the use of his data.

               

              8. Right to information, rectification, erasure

                You have the right to receive information on the personal data that we store about you upon request. In addition, you have the right to rectification of incorrect data and the right to erasure of your personal data, insofar as this does not preclude a legal retention obligation or a permit that allows us to process the data.

                You can contact us for the aforementioned purposes via the e-mail address info@shofar-shop.ch. We may, at our sole discretion, require proof of identity to process your requests.

                 

                9. Security

                  We use appropriate technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

                  You should always keep your access data confidential and close the browser window when you have finished communicating with us, especially if you share your computer with others.

                  We also take internal data protection very seriously. Our employees and the service companies commissioned by us have been obliged by us to maintain confidentiality and to comply with data protection regulations.

                   

                  10. Data Retention

                    We only store personal data for as long as is necessary to use the above-mentioned tracking and analysis services as well as further processing within the scope of our legitimate interest. Contract data is kept by us for a longer period of time, as this is required by legal retention obligations. Retention obligations that oblige us to retain data arise from accounting regulations and tax regulations. According to these regulations, business communications, concluded contracts and booking documents must be kept for up to 10 years. Insofar as we no longer need this data for the performance of the services for you, the data will be blocked. This means that the data can then only be used for accounting purposes and for tax purposes.

                     

                    11. Right to complain to a data protection supervisory authority

                      You have the right to complain to a data protection supervisory authority at any time.